Shipping policy

Shipping:

Most of our bags are made to order, so if you order one bag, it will be dispatched within 1-2 working days.

If you order a bundle, they will be sent up to a week after placing your order.

If you need it by a specific date, please email us at customer@isladegar.com and we'll do our best to accommodate.

UK:
Royal Mail Tracked: 2-3 working days
DHL Express: Next working day

We’re pleased to offer Free UK Standard (Royal Mail Tracked) Shipping.

Worldwide:
Express Tracked: 2-5 working days

Orders from outside of UK:
Please note that any orders outside of the UK will be subject to customs charges, liable to be paid by the customer. All necessary customs forms will be sent to the email address provided during your order from the customs of the delivery country, not from ISLA DE GAR. We know some of these email end up in your junk inbox so be sure to check there too!

Once Shipped:
It is the customer's responsibility to monitor tracking once the item has been shipped. ISLA DE GAR is not liable for the item once it has been dispatched.

Collection:
You can select the free collection option at the checkout from our Finsbury Park studio. Our hours are Mon-Fri, 9-5pm. You'll receive an email once it's ready to collect.