Shipping:

Each bag is made to order, so please allow 5-10 working days for your order to be made before shipment. If you would like your order sooner, please drop us an email and we'll do all we can to make this happen: customer@isladegar.com

UK:
Royal Mail Tracked: 2-3 working days
DHL Express: Next working day

We’re pleased to offer free UK DHL Express Shipping on orders over £200 (usually £18). To qualify, simply enter the code IDG200 at checkout.

Eligibility: Orders over £200 (before shipping fees and discounts).

Shipping Hours: Monday to Friday, between 9 AM – 6 PM.

Exclusions: This offer cannot be used in conjunction with the Wedding Bundle offer.

Worldwide:
Express Tracked: 2-5 working days

Orders from outside of UK:
Please note that any orders outside of the UK will be subject to customs charges, liable to be paid by the customer. All necessary customs forms will be sent to the email address provided during your order from the customs of the delivery country, not from Isla de Gar. We know some of these email end up in your junk inbox so be sure to check there too!

Once Shipped:
It is the customer's responsibility to monitor tracking once the item has been shipped. Isla de Gar is not liable for the item once it has been dispatched.

Collection:
You can select the free collection option at the checkout from our Hackney Wick studio. Our hours are Mon-Fri, 9-5pm. You'll receive an email once it's ready to collect.